Ecommerce Manager

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Department:​​ August Berg Ecommerce 
Position Title:​​ Head of Ecommerce
Reports to: CEO, August Berg

​About AUGUST BERG:
AUGUST BERG was founded by Danish entrepreneur and retail specialist Anders Peter Juel Sauerberg, and designed by renowned Danish designer Magnus Joergenson. ​

AUGUST BERG mission is to give “the gift of time” through timefulness (internal values) by living a conscious life with passion, purpose and confidence and through education (external values) by providing a better future for children in Asia and Africa.
 
To give “the gift of time” reflects our ethos and makes us different than other watch & jewellery brands. It is uniquely AUGUST BERG and it speaks to what makes our brand so special.
 
Our Mission is a vital part of our brand and our community. We believe that all children in the world should have access to quality education and decent jobs when they graduate. AUGUST BERG has, therefore, partnered with Human Practice Foundation to provide education to children in Asia and Africa. For every watch sold, August Berg will give a child in Asia and Africa 6-months of quality education, and for every 20,000 watches sold, we will build a new school. The first school we are building is Akadeli Primary school on mount Kenya.
 
About the Job:
AUGUST BERG is currently looking for an Head of Ecommerce to build, manage and grow the brand’s presence online.
 
As Head of Ecommerce, you will have the full responsibility for the P&L, commercial results, growth strategy and all technical aspects for AUGUST BERG online globally (own-and-operated Ecommerce sites as well as Marketplaces), meaning that you will be responsible for all aspects of the business system. Marketing, sales, operations, campaign planning, customer service, and continuous innovation are therefore all elements which you need to take care of on a daily basis.
 
Key Responsibility:

• The Head of Ecommerce has overall end-to-end responsibility for the P&L, commercial results, and growth strategy of AUGUST BERG online globally (own-and-operated Ecommerce sites as well as Marketplaces)
• Ownership and management of the AUGUST BERG brand identity online
• Technical responsible for all AUGUST BERG own-and-operated Ecommerce sites as well as Marketplaces
• While managing the confirmed ROI/ROAS, configuring AUGUST BERG’s multi-channel growth tactic and campaign strategy based on local consumer behaviour: SEO, SEM, social paid, eCRM, affiliate marketing, referral marketing, push notifications, traditional, mobile native and web, programmatic display, etc
• Identifying and implementing new and innovative ways to optimize ROI/ROAS, including drive & optimize traffic to AUGUST BERG websites and marketplaces as well as developing and improving traffic from the channels
• Work in synergy with the rest of the AUGUST BERG team to identify new growth opportunities and ways in which to improve our online brand reputation and presence

 
Further responsibilities:

• Manage logistics – order processing.
• Overall responsible for the customer service via all channels (livechat, email, social platforms)

 
Who are you?

• You are Independent and experienced ROI & data analytical mindset
• A flexible and a hands-on strategic thinker, who excels at both execution and strategy 
• You are proactive, relentless, reliable, and have a high sense of urgency which makes it easy for you to excel a dynamic environment where new challenges and opportunities bring about changes to plan frequently
• A flexible and a hands-on strategic thinker, who excels at both execution and strategy

 
Requirements:

• A proven track record of driving commercial success forward through disciplined execution of growth activities in Ecommerce from consumer brands
• You have minimum 5-6 years of P&L responsibility
• A strong grasp on direct-to-consumer fundamental KPIs and how to improve them with growth measures over time
• A flexible and a hands-on strategic thinker, who excels at both execution and strategy
• You have Ecommerce experience from SEA, Japan, US and/or UK (both own Ecommerce sites and marketplaces)
• You have strong knowledge on Shopify
• You have a good understanding of UI, UX and web development
• You have experience with working in a fast-paced, high-performance environment.