Merchandising and Logistics Intern

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Department:​​ August Berg
Position Title:​​ Merchandising and Logistics Intern
Reports To: Merchandising & Account Manager
 
Principal responsibilities/accountabilities:

• To ensure all orders are delivered within lead time and to support new market and new product launches.
• Responsible for the entire order fulfilment process for retailers and distributors.
• Good communication amongst the August Berg team, customers, and external partners.
• Ensure no discrepancies on billings or invoices.
• Assist in weekly reporting, team meetings and contributing to decision making.
• Assist in conducting market research and analysing data to give recommendations and improvements to support sales.
• Supporting the Merchandising and Account manager with day-to-day requests from internal and external partners.

 
Operations

• Coordinate order fulfilment with warehouse and logistics partners, on collection of goods, order processing and delivery to support retail and distribution activities for the global market.
• Ensure all orders are delivered within specified lead times.
• Liaise with Logistics department to schedule deliveries to and from our warehouse.
• Monitoring courier performance by maintaining communication and good working relations with our warehouse and delivery providers.

Administrative

• Manage daily order fulfilment for dispatch of retail partners and distributor orders.
• Supporting the opening of prospective new accounts via the dispatch of samples and tracking closely for arrival times.
• Updating sales assets and merchandising documents as required for business needs.
• Timely processing of orders, invoicing, and shipping documents before month end closing.

Market Support

• Assist in conducting market research, analysing data and reports to give recommendations and improvements to current strategies.
• Review of competitor pricing and new product launches.
• Monitor sales performance for August Berg, reviewing and updating of bestsellers/slow sellers.

 
Qualifications & Experience:

• Currently pursuing a bachelor’s degree in E-Commerce, Marketing, Logistics, Supply Chain, Business Management or Equivalent.
• Good organization skills and strong attention to details and data management skills
• Solid understanding and sense of the retail environment
• Customer focused with good written and verbal communication skills in English
• Effective communication skills, time management & co-ordination abilities
• Number savvy and proficient in MS suite (Word, Excel, PowerPoint)

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