​Senior Sales/ Sales Associates (Monica Vinader)

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Department:​​ Operations ​
Position Title:​​ Senior Sales/ Sales Associates (Monica Vinader)
Reports To: ​​SIC
Direct Reports:​ NIL
 
Objective of role:
The Sales Associate is to drive results and enhance the customer experience by providing exceptional service.

Key accountabilities:

• Maintaining a high level of customer service at all times.
• Acknowledge and greet the customer promptly with a smile.
• Prioritize assisting customers over other tasks.
• Assess needs by responding to customers cues.
• Offer solutions for out of stock items i.e. alternate item, etc.
• Follow up with customers to see if they need additional assistance.
• Process and follow up customer orders and exchanges.
• Ensure a high level of merchandising and cleanliness
• Ensure stock is always replenished and accounted for.
• Performs all other duties as assigned.

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​Requirements

• Out going
• Have passion in retail industry
• Willing to work on shift schedules
• Full Time/ Part Time staff needed
• At least 1 year(s) of working experience in the related field is required for this position.

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